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| Title: |
Customer Needs, Wants & Requirements Analysis: Automotive Exterior Rearview Mirror Quality, Product / Process Design Challenges & Specifications with Bentley, BMW, Cadillac, DaimlerChrysler, Ford, Ferrari, GM, Honda, Jaguar, Mercedes, Mitsubishi, Nissan, Rolls-Royce, Toyota, Volvo, and Other Technical Examples (3D eBook) |
| Author(s) / Editor: |
By Professor Paul G. Ranky, PhD, NJIT, USA |
| Description: |
This publication, tested on many undergraduate and graduate students and professionals in the USA and in the UK, is an excellent introduction to customer requirements analysis. It discusses the basic methods, tools and technologies with several industrial and research case studies discussed and demonstrated by industry experts in 3D.
The over 500 interactive screens include over 40 digital videos and highly interactive 3DVR objects, covering: Introduction to requirements & needs analysis; The QFD (Quality Function Deployment) and the CORA method (Component-oriented Requirements Analysis). A detailed case study, covering automotive exterior rear mirror customer needs, wants and requirements, using 2D video-clips, 2D images, and interactive 3DVR (3D virtual reality) objects; A discussion on how to evaluate requirements analysis results, and then turn them into quality, and product / process design specifications; A fully documented electronic user manual of the open-source CORA spreadsheet tool; Case-based learning and marketing methods; Major Review Questions & Problems; References & Further Reading; Case documentation guidelines; Useful spreadsheet templates for educators and students; A Major Glossary of Terms; Customizable, open-source MS-Excel Tools & Templates to perform your own calculations.
This product is available in the formats below:
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yers are available in the USA |
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DVD players are available |
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3f DVD players are available |
| Full Color Printed Book and 3D eBook CD-combo |
Interactive 3D eBook on CD-ROM |
Server-based License |
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