||Level: Product and process design engineers and managers keen to satisfy customer requirements, industrial engineers, sustainable green design-focused engineers and managers, PLM (Product Lifecycle Management) engineers, manufacturing systems engineers, IT and software developers, quality & operations managers, and others, interested in designing products, processes and service systems with a customer-focus. Also ideal for undergraduate / graduate education and research in sustainable lean six-sigma-focused product design, green design and waste reduction.
Industrial Sponsors/ Contributors include with special thanks to Bentley, Ferrari, Mercedes-Benz, Denso Manufacturing, Michigan, Inc., USA, Harley Davidson, USA, The city of Paris, France, Osaka, and Tokyo, in Japan, Budapest, in Hungary, Europe, Toyota USA, GM Corvette, CIMware Ltd. UK, CIMware USA, Inc., and others.
Contents: This publication is a professional quality DVD video & 3D interactive eBook DVD Quatro Set, meaning three video DVDs and one 3D eBook on computer readable DVD-ROM, covering enjoyable use-cases, and some of the most important QFD (Quality Function Deployment) - CORA (Component -Oriented Requirements Analysis) analytical as well as practical aspects of Customer-Centered Design, within a digital product design & development framework. Having understood the material presented, the product design and development team will have a clear concept, sound methods, and tools for customer-focused design at all levels, and in all processes during product design and development, including service level products & processes.
In the DVD Quatro Set Part 1 is a DVD video, taped in the USA, Europe and Japan, introducing the topic, with several customer requirements-focused design examples.
Part 2 is a DVD Video, also taped in the USA, Europe and Japan, illustrating the importance of customer focus in product design and product / process development.
Part 3 is a DVD video discussion of the rational, the cost issues, and a detailed demonstration of an analytical customer requirements analysis method and Professor Ranky's extended QFD / CORA tool-set.
Part 4 is a 3D eBook on DVD, an interactive browser readable electronic book, containing all important diagrams, images, calculations, interactive 3D objects, video clips, text explanations, etc. the design team needs to calculate with their own data.
System Requirements: DVD-ROM: NTSC standard definition (SD) DVD video player for TV, and/or computer. Approximate length P1=35, P2=35, P3=56 minutes, in 16:9 widescreen format, also playable on a 4:3 regular screen, or any good computer screen (800 x 600 resolution, or better). Also available in PAL DVD video, in streamed digital, and Apple Video iPod formats. The HD (high-definition NTSC and PAL) formats are also available.
The 3D eBook (approximately 400 screens, Part 4 in this set) is a browser readable DVD. To execute the spreadsheets you'll need an MS Excel compatible tool (not included). It runs on a multimedia Mac, PC or Linux. Use a 800 MHz CPU or faster, and 16 bit, 800 x 600 dpi, or better screen resolution. Use a web-browser and QuickTime ver. 7 or later available FREE from: http://www.apple.com/quicktime/download. Please visit www.cimwareukandusa.com for relating titles & products. examples.
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